FAQ
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping takes 7–12 business days, while express shipping takes 5–7 business days.
Do you ship within the United States only?
Yes, we currently ship within the United States only.
Is shipping free?
We offer free standard shipping on all orders over $69. Orders below $69 will be charged a flat shipping fee of $9.99.
Where are the products shipped from?
Our products are shipped from our international warehouse to ensure the best pricing and quality.
What is your return policy?
We offer a 30-day return policy. You can request a return within 30 days after receiving your item.
What condition must items be in to be returned?
Items must be unused, in original condition, and in the original packaging with proof of purchase.
Do I need to contact you before returning an item?
Yes, you must contact us before returning any item. Returns sent without approval will not be accepted.
What if I receive a damaged or incorrect item?
Please contact us immediately after receiving your order. We will resolve the issue quickly by offering a replacement or refund.
What payment methods do you accept?
We currently accept secure payments via PayPal.
How can I contact customer support?
You can contact our support team anytime at:
Email: info@mifecare.com
Response Time: Within 24 hours (Monday – Friday)