Refund policy

Returns & Refund Policy

Last updated: April 2026

Thank you for shopping with Mifecare. We want you to shop with confidence, and we aim to make our return and refund process simple, fair, and transparent.

Return Policy

We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must:

• Be unused and in its original condition
• Be returned in its original packaging
• Not be damaged due to misuse, mishandling, or normal wear
• Include proof of purchase

To request a return, please contact us first at info@mifecare.com.

Returns sent without prior authorization may not be accepted.

Return Process

If your return request is approved, we will provide:

• Detailed return instructions
• The correct return address
• Any additional steps required to complete your return

Please do not send your item back without contacting us first.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery and include:

• Your order number
• A brief description of the issue
• Clear photos of the item and packaging

We will review the issue and work with you to provide an appropriate resolution.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made items
• Final sale items
• Gift cards
• Used items
• Items damaged due to misuse or improper handling

If you are unsure whether your item is eligible for return, please contact us before purchasing.

Exchanges

We do not offer direct exchanges at this time.

If you would like a different item, please:

• Request a return for the original item
• Place a new order for the replacement item

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

If you have not received your refund after 15 business days, please contact us at info@mifecare.com.

Late or Missing Refunds

If your refund has not appeared after the expected timeframe, please:

• Check your bank account again
• Contact your payment provider
• Contact your bank

If the issue still cannot be resolved, please contact us and we will assist you.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by our error (such as receiving a defective, damaged, or incorrect item).

Original shipping fees are non-refundable unless otherwise required by law.

For higher-value returns, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items without tracking.

Contact Information

If you have any questions about returns or refunds, please contact us:

Email: info@mifecare.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Response Time: Within 24 business hours